Overview:
Our website address is: https://rspcahull.org.uk/
The RSPCA Hull & East Riding Branch are committed to treating your privacy with care & respect.
This policy explains when and why we collect personal information about people who use our website, send in written forms for accessing our services.
It tells you how we use it, the reasons why we may need to share it with others and how we keep it safe.
Who manages this website?:
The RSPCA Hull & East Riding Branch own and edit the content of this website. Bryce Mennell runs the website. Any questions regarding this policy should be sent to Fred Owen, Chief Executive Officer, RSPCA Hull & East Riding Branch, Clough Road, Hull, HU6 7PE, Office 01482 459212, or email Fred.Owen@rspcahull.org.uk
RSPCA Hull & East Riding Branch are dedicated to animal welfare and prevention of animal cruelty. The branch is a separately registered charity from the National Society and totally self-funded by generous donations from members of the public to support our work locally.
Changes to this policy:
Occasionally we may need to change this policy so please check our website or the written copies provided to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this privacy policy.
Data Protection Statement: The RSPCA Hull & East Riding Branch (and/or RSPCA national Society and/or its trading company where applicable) may use your personal information provided via this website for the following purposes.
To:
- Carry out our obligations arising from any contracts entered into by you and us;
- Verify your identity
- Seek your views or comments on the services we provide
- Notify you of changes to our services
- Improve our services
- Send you communications which you have requested and agreed to, and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, promotions of our associated companies goods and services.
Privacy policy:
Our intention is that all data collection is open and obvious to the site visitor. This site collects personal information from visitors only with the permission of the individual. Information is given to explain the reason for collecting and outlining any other uses we would like to make of this data. We will provide an opportunity to opt out of any further uses where relevant. We will treat the personal information you provide in accordance with this policy, our terms & conditions and current UK data protection legislation. By using the site and any services offered, you are agreeing to this policy.
Data security:
We will take all reasonable steps to ensure that any data received is kept secure and to respect the information privacy of all visitors.
Contacting us:
Information sent by email to any of the email addresses listed on our website is at your own risk, as unfortunately security cannot be guaranteed.
Security and cookies:
Your email address and other non-sensitive information are transmitted normally via the Internet, which is never 100% secure. We take precautions to protect your personal information once received, but we cannot ensure its security if you transmit it to us; you provide it at your own risk. Most websites, including ours, utilise “cookies.” An organisation will send “cookies” through their website to identify you when you visit. There is additional information on the website about the types of “cookies” used, and statistical information about your browsing does not personally identify you. By adjusting your browser settings, you can disable “cookies” if you wish to do so.
Website links:
This privacy statement only applies to our branch website; our website may contain links to websites operated by other organisations. If you access other websites via links from our website or theirs, please read the privacy policies for any those websites you visit, as we are unable to be held liable for their privacy practises.
Under 16s or vulnerable adults:
We take the safety of children, the young, and vulnerable adults extremely seriously. Please ask for help or get your parent or guardian’s permission before providing us with any personal information, if you are 16 years old or younger. Users without this consent are not allowed to provide us with personal information.
Online payments:
If you make a donation online, your card information is collected by JustGiving and its payment partners and is not held by us. Their full Privacy Policy can be found on their website.
Jotform:
When you respond to any of the forms hosted by Jotform Inc., information relating to you and your use of their services is collected on behalf of us, from a variety of sources. They collect and store the form responses that you submit. The form creator at RSPCA Hull and East Riding Branch is responsible for this data and manages it. For full information on data collected by Jotform, and how it is used, please refer to their full privacy policy which can be found on their website.
Supporters:
The branch will keep your details securely for the time whilst you support our branch. We will not share your details (name, email address, address, contact number etc.), with any third parties unless we are required to by law.
Volunteers, staff and job applicants:
If you apply for a job with us, we will hold your personal information to process your application. We will also keep staff and volunteer personal details for the purposes of the role, and we will not hold your personal information for any longer than is necessary. We will delete your personal information in accordance with our retention policies.
Rehoming an animal from us:
We’ll need to share personal information such as your name, address, and telephone number, to enable a home visit when you apply to rehome an animal from us.
All animals are microchipped when they’re rehomed from us; this is a legal requirement in relation to dogs. We use the company Pet Log for our microchips. Therefore, we will share your personal information with Pet Log in case your animal goes missing. We will also share your personal information with Pet Plan, our pet insurance partner, so they can offer you up to 4 weeks free pet insurance. If you take this up, they will contact you with an offer to extend the cover after the free period ends.
Animal centre security:
CCTV – We have CCTV on branch premises which is used to prevent crime internally & externally and for the benefit of public safety on our premises. Access to the images is restricted and password protected but may be accessed in the event that animals or people are at risk. Access to the images can be by the CEO, the approved & registered security monitoring station, the Police or the Security Company responsible for the maintenance of the system. Routine viewing of images from the cameras installed is prohibited.
Review of this policy:
We endeavour to keep our policies up to date and it was last reviewed in March 2023.
